If for any reason you received a damaged or incorrect product, you may return it within 14 days after arrival so that the product can be replaced or a refund can be offered. Please note all shipping costs are non-refundable and customers are responsible for return shipping. If 14 days have gone by since your goods have been delivered, unfortunately no refund of any kind can be offered. To be eligible for a return, your item must be unused and in the same condition as received (not worn, unwashed, with tag intact). It must also be in the original packaging.

Return items to:

Luminous Threads
PO Box 111458
Nashville, TN 37222

Use the contact form here on the site for any questions or just email